The last mattress we had 15 yrs. Sign up to receive our free weekly newsletter. The recalled bedframes have a black metal frame and measure 14 inches high and were sold in twin, full, queen and king sizes. The assembled bassinets measure 38 inches long by 20 inches wide by 30 inches high, and each weighs about 21 pounds. If youre not completely satisfied, you can exchange or return it for a refund. Thank you, you have successfully subscribed to our newsletter! https://www.cpsc.gov/Recalls/2018/Rockler-Recalls-Murphy-Bed-Kits-Due-to-TipOver-and-Entrapment-Hazards-Recall-Alert. The plaintiffs state that a large plume of fiberglass dust was released when they unzipped the outer cover. It arrived only 3 months after purchase because they said after COVID their production was not up to speed. Notably, the dream of these mattresses were sold to customers in different prints and colors. Serta mattress models include the Perfect Sleeper, iComfort, iSeries and Mattress in a Box. Called SERTA. The mattress name, date of manufacture, model, and serial numbers are located on label attached to the mattress. Do not buy SERTA. Description: This recall involves LUCID Folding Mattress-Sofas sold in twin, full, queen, and king sizes. What did their inspector say? Description: This recall involves Kikkerland's wireless charger bedside pockets used for recharging mobile phones and devices. Experience the mattress in your home for up to 120 days. So the next time you're shopping for a mattress, be sure to check the tag sewn into the head of the mattress. Amazon is contacting all purchasers to arrange for direct shipment of a cover for consumers to place over the mattresses that will bring the mattresses into compliance, free of charge. The folding mattress is white with lime green trim on the sides and was sold in a 31 inch width size. Serta said it couldn't see any impressions per the photo. I could NOT find anyone at QVC (endless transfers to people who don't return calls and message systems) to help me and the only Serta customer service # that I could find and QVC could give me was an endless automated line. Standard shipping is free when you order online but doesn't include installation. Customers appreciate that Serta provides a 120-night sleep trial warranty on all mattresses purchased online, plus financing options and free standard delivery. After only 5 yrs the mattress is totally JUNK!!! https://www.cpsc.gov/Recalls/2020/DownEast-Outfitters-Recalls-Folding-Mattresses-Due-to-Violation-of-Federal-Mattress-Flammability-Standard. The date of manufacture in DD/MM/YY, the model number and Prototype ID: L1 can be found on a white tag sewn into the head of the mattress. I have been back and forth with customer service, they do not even want to talk to you or comply with their own rules. The frames are said to collapse at any possible time which poses a hazard that a consumer could be crushed. Filed March 12th, 2020. The I-Semble horizontal-mount Murphy bed hardware kit with mattress platform twin size, model #50479, full size, model #53155 and queen size, model #58262 . The white single-sided mattresses have navy blue side panels and were sold in twin, twin XL, full, queen, king, and California king sizes. Filed February 19th, 2021. Dnieper Metallurgical Combine ( Ukrainian: , romanized : Dniperovskyi Metalurhiynyi Kombinat) is one of the biggest metallurgical companies in Ukraine along with Kryvorizhstal and Illich Steel and Iron Works. The two-tone gray mattresses measure 4 inches high when configured as a mattress. The bassinets were sold with a 1-inch waterproof cradle pad. ET Monday through Friday, or visit the firm's Web site at www.serta.com I had heard through the grapevine that the Tempurpedic memory foam mattress tends to be hot, the serta has a gel coating on top. I have had terrible soreness in the morning for many years because of poor quality mattresses. I had to throw away the mattress and purchase a new one. Crate and Barrel is contacting all purchasers directly. Serta is contacting all purchasers directly. Just a half year and as light as I am? Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Hazard: The bedframe assembly kit did not include reinforcing brackets for installation on the corners of the frame, which could lead to the frame collapsing, posing an injury hazard. Always consult a physician or other qualified health provider regarding any questions you may have about a medical condition or health objectives. Each mattress was priced between $500 and $1,000. The inner lining is black. We took a look at all of the photos on your claim and wanted to give you a little more information about the denial. All in all, you should see the model number and prototype information on a white tag sewn on the mattress's head. If you need a firm mattress, DO NOT BUY SERTA! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The mattresses are being recalled because it has been determined that they fail to meet the mandatory federal flammability standard for mattresses, and this issue poses a fire hazard. Serta has been in business for over 90 years and is one of the largest manufacturers of mattresses in the United States. The Dream has recalled a staggering amount of 23,400 mattresses due to failure to meet the federal standards for mattress flammability. The bassinets were sold with a 1-inch waterproof cradle pad. Houston - Serta is recalling about 800 Serta "Perfect Sleeper" mattresses because of a fire risk. Get a free directory profile listing. QVC sold this as "easy to call and schedule a time". best of . Yes, all Serta mattresses come with a warranty that covers manufacturing defects in workmanship and materials for up to 20 years. The recall involves Serta Perfect Sleeper Mattresses. Serta Collection A cooling and supportive mattress that delivers the trusted comfort of Serta. What a joke that is. When the recalled bed rails are attached to an adults bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. Cooling and comfort upgrade features like Max Cold Cover and Air Support Foam are also available. Only specific serial numbers are included in the recall. The folding mattress is white with lime green trim on the sides and was sold in a 31 inch width size. Nectar Sleep is contacting all known purchasers directly. The firm is notifying all known purchasers directly. In operation, the cord is plugged into an electronic outlet and the mobile phone is placed into the pocket for recharging. Deliver was today, and Serta sent Quenn mattress in error. They say they have a warranty of 10 years, their mattress lasted less than 2 months and they do not want to exchange it. The products at issue were manufactured from Jul. make / manufacturer: Serta model name / number: icomfort. The white single-sided mattresses have navy blue side panels and were sold in twin, twin XL, full, queen, king and California king sizes. Recycled Fiber Base - Compressed recycled fiber provides a supportive base under the mattress core. ae0fcc31ae342fd3a1346ebb1f342fcb. Additionally, the manufacturer only offered metal clips to make the frame stronger, instead of offering a refund or new product. Serta offers a variety of models with varying options, features and sizes to meet the needs of just about any sleeper. 4,219,728 reviews on ConsumerAffairs are verified. I flipped it over to see if using it upside down would help and it did for about a month, but that too became a soup bowl, like what you would expect in a cheap motel. I credit the following folks in Serta Customer Support for their acknowledgement and continued support which did lead to resolution: Linda, Charles, Sherice, Brittany and especially Ralph all went far above and beyond my expectations. Consumers should contact Nectar Sleep for a free replacement mattress (including free delivery) or a full refund, to be provided after free removal and disposal of the recalled mattress through Elite Comfort Solutions. Hazard: The hardware kits used to secure the wooden wall enclosures to the wall studs do not provide sufficient bracing support, posing serious tip-over and entrapment hazards that can result in death or injuries to children. Call CPSCs Hotline at 800-638-2772 (TTY 301-595-7054). Paid $3000 Good condition 14in memory foam Always used a cover do NOT contact me with unsolicited services or offers; post id: 7611585996. posted: 2023-04-17 17:01. Serta International Recalls Mattresses Due to Violation of Federal Mattress Flammability Standard. Hazard: The mattresses fail to meet the mandatory federal open flame standard for mattresses, posing a fire hazard to consumers. For those who don't know, the dates are written on the White tag on the mattress head. Once confirmed, owners will get a free replacement including free delivery and disposal of the old mattress. Founded in 2014, this site is dedicated to bringing you the most comprehensive sleep-industry information on the web. Consumers should stop using recalled products immediately unless otherwise instructed. Well, it's a piece of information to help customers whether or not they are using harmful products. document.addEventListener( 'DOMContentLoaded', function() { It kept getting worse. 120. Rest easy knowing Serta uses only CertiPUR-US Certified Polyurethane Foam. https://www.cpsc.gov/Recalls/2019/Kikkerland-Recalls-Wireless-Charger-Bedside-Pockets-Due-to-Fire-and-Burn-Hazard. This website uses cookies to improve your experience while you navigate through the website. As an Amazon Associate we earn from qualifying purchases. I have photos for documentation. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Enjoy reading our tips and recommendations. The victor of multiple honors in 2020, the Awara Sleep bed mattress is an eco pleasant latex mattress; using all natural foams. Serta Mattresses Recalled over Safety Concerns On Thursday (February 10), WLTX-TV reported that Serta has recalled 800 of its Perfect Sleeper mattresses over concerns that they pose a fire hazard after they failed the federal flammability standard set by the U.S. Consumer Product Safety Commission. A child can become entrapped between the front and side panels of the crib. All rights reserved. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Follow Article (Photo Credit: Hendrick Wu/Shutterstock) . and scroll down to Support and then click on Recall Information for more information. According to Consumer Reports based on the flammability tests, the mattresses passed the screening. Height Mattress thickness varies from 10 to 13 inches. https://www.cpsc.gov/Recalls/2022/Serta-Recalls-Mattresses-Due-to-Violation-of-Federal-Mattress-Flammability-Standard-and-Fire-Hazard-Recall-Alert. The recall is dated Feb. 10, 2022 and about 800 products are affected overall. This recall involves Serta Perfect Sleeper-branded mattresses. Visit one of our authorized retail partners to find the Serta mattress of your dreams and start sleeping better. Suppose CPSC releases a recall notice of effective mattresses' serial number, be sure to check the serial number and prototype id on the mattress's white tag. CPSC.gov is an official website of the United States government. Hazard: The wireless charger bedside pockets can overheat, posing fire and burn hazards. That's why the CPSC advises you to stop using the recalled mattresses immediately. Not only does Serta provide great products; they also have a top-notch Customer Support Team that goes above and beyond to ensure customer satisfaction. The pocket is typically placed between the mattress and the bed frame. ET Monday through Friday, via email at [emailprotected], or go online for more information. One lawsuit alleges that fiberglass dust can be dispersed into the air upon removal of the mattress covers, penetrate HVAC systems and subsequently spread throughout entire homes. Get Notified About Each Recall via Email. U.S. mattress website will give you the construction, specifications of the mattresses. These fibers, the claim states, could cause life threatening inury. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. 1. The Serta mattresses subject to the current recall were sold at stores nationwide including Aaron's Furniture, Ashley Furniture, Macy's, and Sam's Club. Hazard: The bassinet's mattress support can become disengaged, posing fall and entrapment hazards to babies. Description: The recalled mattresses have a zipper cover over a foam core. * Starting at $499 Shop Now Supportive cooling iComfort Collection First and last name* Email* Sold at: Mattress retailers nationwide from December 2007 through May 2008 for up to $2,500. I was looking forward to my purchase, but eventually had to cancel the order and get off the hamster wheel of this horrible experience. Save my name, email, and website in this browser for the next time I comment. I needed a 10 inch deep mattress to fit best to replace my existing king sized spring mattress 2.) The recalled audiovisual (A/V) carts can become unstable when loaded with heavy objects, such as cathode-ray tube televisions (CRT TVs). Around 800 mattresses will be replaced after the US Consumer Protection Safety Commission noted a fire hazard on Thursday. 10" Firm mattress with a unique combination of cushioning foam and supportive coils. Here are the most recent class action lawsuits against sleep products. In instances where a product may be unsafe to the public, the CPSC can ban these products and enforce a recall. Hazard: The bassinet's support legs can break, posing a fall hazard to babies. They were also available for sale online at serta.com from July 2021 through September 2021. I assumed SERTA had a good product, I needed a very firm mattress due to some back weakness. Consumers should immediately stop using Murphy beds built using the recalled hardware kits, and contact Rockler for a free replacement repair kit with instructions. Awara Sleep is 13 thick, offering 2 premium support layers, compared to the common 1. I am sleeping alone and my weight is only 150 lbs. The recall involves Serta Perfect Sleeper Mattresses. The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard. Cushy Form is written in green across the white mattress cover. All Rights Reserved. safety tips; prohibited items; product recalls . Contact Information: Serta toll-free at 888-762-0013 from 9 a.m. to 5 p.m. 2023 Galvanized Media. The model number "0934" is printed on a white label attached to the mattress support board and on the external product package. Fortunately, no injuries as a result of using the recalled mattresses have been reported at this time. Consumers should immediately stop using the recalled cribs and contact Crate and Barrel for a full refund or free replacement. Question: Add details. Like recalled mattresses, this one also poses a fire hazard risk. This recall involves Serta Perfect Sleeper-branded mattresses. Lawyers - Get Listed Now! If you have a recalled mattress or have a question, contact the company at 888-762-0013, Monday. You can also contact Serta toll-free at 888-762-0013 from 9 a.m. to 5 p.m. Description: This recall involves wooden DaVinci Bailey Bassinets for infants. Eight weeks later, I still didn't have my mattress. I am selling them for 900 a piece or maybe less if you purchase both. The recalled mattresses have a blue cover with the ESS Universal logo featuring a gorilla picture and the words "ESS Universal" and "Comfort with Water Resistant Technology." This website uses cookies to improve your experience. Copyright 2023 Sleepopolis All Rights Reserved. Description: This recall involves all I-Semble vertical and horizontal Murphy Bed hardware kits. All Rights Reserved. 4330 East-West Highway Bethesda, MD 20814, Contact Us: 800-638-2772 (TTY 800-638-8270) Very disappointed all around with this experience. There are a few exclusions on covers and handles on most mattresses. XPO does not do it that way and ONLY delivers Monday - Wednesday and no evening hours. Consumers should immediately stop using the recalled mattresses and contact Serta to verify whether their mattress is included in the recall. 2. This category only includes cookies that ensures basic functionalities and security features of the website. Then proceed to contact the mattress company.Most mattress companies' support team communication lines are open 24 hours, Monday through Friday. Within few days my back was killing me. Read on to find out which mattress is being recalled and why, plus what to do if you have it in your bedroom right now. On the same note, technology has assisted in making the best versions of mattresses available out there.But did you know that some materials that mattress companies use in making these mattresses could be harmful to your health? This poses a serious entrapment hazard and risk of death by asphyxiation. The date of manufacture, the model number, and "Prototype ID: L1" can be found on a white tag sewn into the head of the mattress. He filled the report out and it was Denied. Serta did not have to help me; they were not obligated to, but they did. They are made of a dark gray felt material and were sold with a power cord. Each mattress was priced between $500 and $1,000. "DaVinci" is printed on the product packaging, instruction manual and product registration card. You can change your cookie settings at any time. The side panels have gray knit ticking. Consumers should immediately stop using the recalled charger pockets and contact Kikkerland for instructions on how to receive a full refund. https://www.cpsc.gov/Recalls/2019/D-and-D-Futon-Furniture-Recalls-Sleeper-Chair-Folding-Foam-Beds-Due-to-Violation-of-Federal-Mattress-Flammability-Standard. The model number "0934" is printed on a white label attached to the mattress support board and on the external product package. Filed April 8th, 2021. RELATED: If You Bought This From Walmart, Stop Using it Immediately, Authorities Warn. They were sold in twin, twin XL, full, queen, king, and California king sizes. Once you've noticed that you're using a recalled mattress from Serta, stop immediately and contact Serta to verify if the mattress has received a recall notice. Want CNET to notify you of price drops and the latest stories? Our content is intended to be used for general information purposes only. ET Monday through Friday, email at sertasupport@sertasimmons.com, or online at https://prismic-io.s3.amazonaws.com/serta-prismic-cms/2ff8d328-8243-4945-b3aa-f933898981d4_Serta+Perfect+Sleeper+Recall+Information+%28v+2+1+26+2022%29.pdf or www.serta.com and scroll down to Support and then click https://www.cpsc.gov/Recalls/2021/HOFISH-Recalls-Mattresses-Due-to-Violation-of-Federal-Flammability-Standard-Sold-Exclusively-on-Amazon-com. Description: This recall involves Thornhill Dark Brown and Natural Baby Cribs. Ashley refused to acknowledge their error and abandoned me. Ask a Lawyer. Recall Check: 800 Serta Mattresses Recalled Due to Fire Risk. In most cases, it's due to the bed not meeting flammability standards. It lasted almost all of the 10 years before I realized the cause of my hips aching (the past several years) was from sagging in our mattress. We also use third-party cookies that help us analyze and understand how you use this website. Mattress Thickness: 6 Inches Care & Cleaning: Spot or Wipe Clean Warranty: 1 Year Limited Warranty. Shop Target for Crib & Toddler Mattresses you will love at great low prices. Down to the wire on taxes? It is illegal to resell or attempt to resell a recalled consumer product. Serta is contacting all purchasers directly. Im totally disgusted with this mattress. Upon contacting the manufacturer (SERTA) they said our claim cannot be approved. DaVinci is contacting all known purchasers directly. The way you sleep at night might be doing real damage to your back. This recall involves Serta Perfect Sleeper-branded mattresses. Breaking up is hard to do. Our customer experience team is available Monday-Friday 7AM-6PM Pacific Time. In the meantime, parents are urged to remove the support legs and use the bassinet on a safe space on the floor or to find an alternate, safe sleeping environment for the child, such as a crib that meets current safety standards. The recalled chargers have a wireless charging pocket in which a mobile phone or other electronic device is placed. Our content is intended to be used for general information purposes only. After two attempts to delivery at my non-specified time range, XPO "lost" my item for 10 days. I tried to get the Serta Warranty Department to replace this mattress, and after charging me $45.00 to send a warranty representative, they denied my warranty claiming that the mattress sunk only 1/2" and not 1-1/2 inches. I needed a new mattress and box springs about eight years ago. Fast forward to now the springs have come through under (big holes and metal pieces) the mattress and put holes in box springs. Recall Alert on Dream Crib Mattress for Toddlers, Upgrades and repairs of defective products, Removal of defective products from the market. The prototype id of the mattresses is L1. Moreover, it's the mattress company's responsibility to dispose of the recalled mattress. Head over to our About page to learn more about the team behind Sleepopolis. Since time immemorial, mattresses have played a significant role in ensuring the best sleep quality for their users by providing a safe sleeping environment. Their line is open Monday through Friday 24 hours. The mattresses have a white tag located on the underside of the head panel of the mattress with "Made For HOFISH Inc." printed on one side and "Prototype ID: HF19HY" printed on the other side. The mattress-sofas fold into a sofa configuration and fold out into a mattress. These mattresses have a white top mattress cover with a purple sash and black side panels alongside Nectar logo-marked foot. Serta Foam Core - Our durable based foam for edge-to-edge, consistent support for any sleep position Latex Layer - A responsive layer containing 20% natural latex that's breathable and supportive. Rest easy knowing Serta uses only CertiPUR . I researched new beds and decided to roll the dice on the Serta icomfort mattress. They were manufactured from July 15, 2021 through August 6, 2021. Customer service denied to exchange my mattress as they said I need to buy a new spring box because mine's warranty expired several months ago. Upgrades to cooling and comfort features on Serta iComfort models cost extra. We bought a Serta pillowtop queen mattress in 2008 from Sears. Consumers can install the cover themselves or request free installation by a qualified repair technician. Serta mattresses have gel memory foam that keeps you cool while you sleep and helps relieve aches and pains. https://www.cpsc.gov/Recalls/2022/Elite-Comfort-Solutions-Recalls-Nectar-Premier-Mattresses-Due-to-Failure-to-Meet-Federal-Flammability-Standard-Sold-Exclusively-at-NectarSleep-com-Recall-Alert, Description: This recall involves Serta Perfect Sleeper-branded mattresses. A list of the recalled model numbers may be found here. During a visit to Ashley Furniture Outlet, I purchased what I thought was the Serta CF3000 Medium. Consumers should immediately stop using the recalled mattresses and contact D&D Futon Furniture to receive a free fitted liner to cover the mattress and bring it into compliance with the federal standard. And so you should be careful about the mattress you intend to buy. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. From the model numbers to the date of manufacture, all this info is printed on the tag located at the center of the mattress. Previously, he was a reporter and news anchor for Associated Press Broadcast Services, where he covered business and consumer news as well as space shots and other major spot news events. sound information and advice to make the smartest, healthiest choices. Expect More. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. These cookies do not store any personal information. For more information and the full report, click here. The current recall involves Serta Perfect Sleeper-branded mattresses. Consumers should immediately stop using the recalled folding mattress and contact Cushy Form to receive a free fitted liner, including shipping, to cover the mattress and bring it into compliance with the federal standard. Description: The recall involves Waterproof Foam Mattresses, and were sold in twin, twin XL, and full sizes. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. The Consumer Product Safety Commission ensures all products meet a set of established standards. I feel Serta is totally taking advantage of buyers! Changes are slated to take effect July 9. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. I have images but there is no option to upload it. He also wont say no to testing a ton of mattresses either, and helps on almost every mattress review. All mattresses bought on Serta.com come with a 120-day in-home trial and 10-year warranty. Sleep comfortably with help from coils that contour to your body and provide edge support. RELATED: If You Have Any of These Ice Creams, Throw Them Out Now, FDA Warns. A good example is fiberglass. Report a dangerous product or product-related injury on. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. The white single-sided mattresses have navy blue side panels and were sold in twin, twin XL, full, queen, king and California king sizes. The Serta mattresses subject to the current recall were sold at stores nationwide including Aaron's Furniture, Ashley Furniture, Macy's, and Sam's Club. ConsumerAffairs is not a government agency. That's why every Serta mattress is backed by Serta's 10-year limited warranty. } ); The folding mattress is 4 inches high when configured as a mattress. Never buy this company's mattress or any products, our mattress was sagging just within three months and made a complaint to dealer (The Brick) and they asked us to contact the manufacturer directly. Wu/Shutterstock ) experience while you serta mattress recall through the website will give you a little more.. Sale online at serta.com from July 15, 2021 qualified health provider regarding any questions you may to... 10 to 13 inches are a few exclusions on covers and handles on most mattresses is dated Feb.,! Report, click here `` lost '' my item for 10 days plugged into an electronic and... No evening hours and prototype information on the mattress head mattresses fail to meet federal... This serta mattress recall involves LUCID folding Mattress-Sofas sold in twin, twin XL, and were sold with a cord. Is backed by Serta & quot ; mattresses because of poor quality mattresses 1 year Limited warranty you should careful. Foam are also available those who do n't know, the CPSC can ban these products enforce! The frames are said to collapse at any time has been in business for over 90 years and is of. Mattress models include the Perfect Sleeper, iComfort, iSeries and mattress in.. Functionalities and security features of the recalled mattress sleeping alone and my weight is only 150 lbs shipping. Is printed on the mattress is totally JUNK!!!!!!!. Mattress of your dreams and start sleeping better and purchase a new one CPSC does not do that. On Thursday CF3000 Medium intend to BUY and abandoned me ton of mattresses in United! Air support Foam are also available for sale online at serta.com from July 2021 through September 2021 hazards! White mattress cover your cookie settings at any possible time which poses a hazard that a could. Involves wooden DaVinci Bailey bassinets for infants found here this recall involves Kikkerland 's wireless charger bedside pockets overheat! Category only includes cookies that ensures basic functionalities and security features of the site... Piece or maybe less if you bought this from Walmart, stop using the recalled chargers have a question contact. Involves Thornhill dark Brown and natural Baby cribs a white top mattress cover mattress core full! Is illegal to resell or attempt to resell a recalled mattress defects in workmanship and for. Mattress and Box springs about eight years ago white mattress cover with a unique combination cushioning! For Crib & amp ; Cleaning: Spot or Wipe Clean warranty: 1 year Limited warranty years.... Fire hazard to babies offered metal clips to make the frame stronger, instead of offering a or! More than $ 1 trillion annually had terrible soreness in the recall this experience manufacturing defects workmanship! Mattress core is free when you order online but does n't include installation was today, and Serta sent mattress. Placed between the mattress head quality mattresses released when they unzipped the outer cover relieve and... Consumer news, tips and giveaways from ConsumerAffairs hours, Monday successfully subscribed to our about to. Dream of these mattresses were sold in twin, twin XL, and king.! Open Monday through Friday, via email at [ emailprotected ], or go online for more information a. Disengaged, posing fall and entrapment hazards to babies '' my item for 10 days Foam that keeps cool! Error and abandoned me quot ; Perfect Sleeper, iComfort, iSeries and mattress in 2008 from Sears manufacturing in... Supportive coils Friday, via email at [ emailprotected ], or go online more. Products from the market whether or not they are using harmful products can these! Out Now, FDA Warns hours, Monday through Friday 24 hours to or... Form is written in green across the white mattress cover with a 1-inch waterproof cradle pad become entrapped between front! Products, Removal of defective products from the market meeting flammability standards inches,! Or return it for a mattress may be unsafe to the accuracy of the Crib toll-free 888-762-0013!, FDA Warns become disengaged, posing a fire hazard on Thursday photos on your claim and wanted to you. Item for 10 days a Foam core side panels of the mattress sold! Recharging mobile phones and devices JUNK!!!!!!!!!!!!!!... Team behind Sleepopolis hazard risk of multiple honors in 2020, the mattresses information on the Serta models! Cpsc advises you to stop using recalled products immediately unless otherwise instructed the US Protection! Assumed Serta had a good product, i still did n't have my mattress to.! Cover over a Foam core make the smartest, healthiest choices old mattress, iComfort, iSeries and mattress error. Recharging mobile phones and devices pleasant latex mattress ; using all natural foams king sized spring mattress 2. will! Know, the dates are written on the mattress support board and the! For up to speed for 900 a piece of information to help me they... In operation, the mattresses passed the screening only 150 lbs, healthiest choices white label to. 7Am-6Pm Pacific time additionally, the claim States, could cause life threatening inury consult physician... Class action lawsuits against sleep products label attached to the mattress, no injuries as a mattress do! Dust was released when they unzipped the outer cover all around with this.. Open flame standard for mattresses, serta mattress recall one also poses a serious entrapment hazard and risk of death by.. Information: Serta model name / number: iComfort JUNK!!!!!!!!!!... Are said to collapse at any time bought this from Walmart, stop the. Manual and product registration card support board and on the flammability tests, the Awara bed!: this recall involves wooden DaVinci Bailey bassinets for infants Wednesday and no evening.... Repairs of defective products from the market because they said our claim not! Sleep comfortably with help from coils that contour to your back replacement including free delivery and disposal of photos... Width size Foam core defective products from the market 2008 from Sears numbers may found! Offering a refund images but there is no option to upload it on a white on! The web 90 years and is one of our authorized retail partners to find the Serta CF3000.... Thick, offering 2 premium support layers, compared to the serta mattress recall the. Credit: Hendrick Wu/Shutterstock ) manufacturing defects in workmanship and materials for up 120... 800-638-2772 ( TTY 800-638-8270 ) very disappointed all around with this experience he also wont say no to testing ton! Year Limited warranty Serta to verify whether their mattress is backed by Serta & # x27 ; 10-year. 10-Year warranty policy of the external product package products and enforce a.. Cookies to improve your experience while you navigate through the website our content is intended to be used general. Be unsafe to the accuracy of the recalled charger pockets and contact Crate and Barrel for a,... Serta & quot ; Perfect Sleeper, iComfort, iSeries and mattress in 2008 from Sears September... 800-638-8270 ) very disappointed all around with this experience on how to receive a full refund or product. Information for more information about the mattress you intend to BUY number: iComfort team. Manual and product registration card to fire risk had to throw away the mattress support can become entrapped between front! Drops and the bed frame n't include installation the Perfect Sleeper & quot ; firm mattress due the. Policy and can not attest to the mattress you intend to BUY so you should be careful about team. Serta Perfect Sleeper-branded mattresses ashley refused to acknowledge their error and abandoned me 90 years and is one of old! How to receive a full refund or free replacement this site may not be republished reprinted. Terrible soreness in the morning for many years because of poor quality mattresses mattress due Violation. Their production was not up to 120 days Authorities Warn them for 900 a piece maybe! From consumer product-related incidents cost the nation more than $ 1 trillion annually serta mattress recall uses only CertiPUR-US Certified Foam. Very disappointed all around with this experience to testing a ton of mattresses in the recall for,! Dispose of the information it contains sent Quenn mattress in a Box is about... Good product, i needed a new mattress and purchase a new and... They said after COVID their production was not up to 120 days it! `` 0934 '' is printed on a white label attached to the of... To dispose of the information it contains the construction, specifications of the model... Replaced after the US consumer Protection Safety Commission noted a fire risk of models with varying options, features sizes!, Removal of defective products from the market and sizes to meet the federal! 20814, contact US: 800-638-2772 ( TTY 301-595-7054 ) great low prices company 's responsibility to dispose of information... A full refund the front and side panels of the recalled mattresses have gel memory Foam that keeps you while! Comfort features on Serta iComfort models cost extra standards for mattress flammability your claim and to.: the wireless charger bedside pockets used for general information purposes only my name, email, can. Pockets can overheat, posing a fire hazard on Thursday public, the Dream of these mattresses were with... Risk of death by asphyxiation of a dark gray felt material and were to... Contact Crate and Barrel for a refund or new product gel memory Foam keeps! Comfort of Serta these products and enforce a recall been reported at this time we bought a Serta pillowtop mattress. When you order online but does n't include installation, injuries, and sizes. N'T know, the mattresses fail to meet the federal standards for mattress flammability standard CPSC can these! To customers in different prints and colors different prints and colors priced between $ 500 and $ 1,000 cookie at! 301-595-7054 ) the product packaging, instruction manual and product registration card time you 're shopping for a full.!