How can I get more information about my account? By signing in, I agree to the Terms of Use, Structured Settlements Broker Resources (SBR), View prospectuses and performance reports, First MetLife Investors Insurance Company (now named Brighthouse Life Insurance Company of NY), MetLife Insurance Company USA (now named Brighthouse Life Insurance Company), Metropolitan Tower Life Insurance Company. In contrast, MetLife focuses primarily on employee benefits. Not all marketing materials, products and/or product features are available at all firms or in all states. Its location on this page may change next time you visit. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. is for short-term coverage needs, such as bridging a gap between jobs. Clients should seek advice from a qualified tax professional for complete details. My advisor has been in the business for 30+ years. Term policies last a set number of years, while permanent policies typically last a lifetime. Here is a list of our partners. There are no words to explain how awful this company is and how poorly it is run. Performance reports and prospectuses for MetLife annuity and life products. This profile has not been claimed by the company. 2023 MetLife Services and Solutions, LLC. Get the latest Brighthouse Financial Inc (BHF) real-time quote, historical performance, charts, and other financial information to help you make more informed trading and investment decisions. For additional assistance, please call Online Servicing Support at (888) 243-1974. A confirmation link will be sent to your email address. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by Brighthouse Life Insurance Company of NY, New York, NY 10017 (Brighthouse Financial). I called website support. Help Center | Brighthouse Financial Home Products Education About Us Help Center Important Updates For group annuities and trust-owned policies, log in to online.metlife.com to view your employer-provided and payroll-deducted annuities or trust-owned life insurance policies We ask for his supervisor. If you have an annuity contract that was issued by one of these companies, your annuity has been transitioned to Brighthouse Financial: Owners of active individual life insurance policies and annuity contracts that moved to Brighthouse Financial were sent an endorsement (a notice) changing the name of the issuing company for their policies/contracts. Please select the Line of Business for this transaction. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by . There is no transparency when it comes to how to manage your account and how to make the required withdraws. All are Brighthouse Financial affiliated companies. We would like to show you a description here but the site won't allow us. Online purchaseThis indicates whether the company offers a way to apply for and purchase policies entirely online. Enter your username, answer the security questions, and well send a temporary password to the email address associated with your account. Call center wait times may be longer than usual during this transition period. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. You can only purchase a policy from Brighthouse Financial with the help of a financial professional, such as an advisor. On March 6, 2017, MetLife separated its U.S. retail business. J.D. Pre-qualified offers are not binding. Updated on 11/23/2022: Getting a hold of Brighthouse Financial is extremely trying. We value your privacy. I thought it was one month from the delivery receipt. I called another "contact us' number. However, this does not influence our evaluations. have fewer than the expected number of complaints. For assistance logging into this site: Visit our Website Help page. So, since this is only February 8, 2022, we should be able to get a return of our funds. Check that the insurers youre considering offer the coverage youre looking for. ET, To ensure your call is routed to the correct team, please check your most recent statement for product type and policy number, which may be referenced when you call. Limited policy options for life insurance. New York, NY 10166 - All Rights Reserved. But no! Financial strength. NerdWallet's ratings are determined by our editorial team. If you have trouble loggin in, please call us at(800) 504-0739. Brighthouse Financial is one of the largest life insurance companies in the United States. The current MetLife insurance companies do not sell individual annuities or life insurance to individuals. President, Chief Executive Officer, Director, Chief Financial Officer, Executive Vice President, Executive Vice President, Chief Distribution and Marketing Officer, Executive Vice President, Chief Investment Officer, American Equity Investment Life Holding Co. Brighthouse Financial, Inc. is a holding company. Here is a list of our partners and here's how we make money. Get buying tips about Life Insurance Companies delivered to your inbox. When comparing rates, be sure the quotes are for the same amount of coverage over the same period of time. Forms required for many common task can be found on our forms library page. Individual Life Insurance Study. MetLife, a registered service mark of Metropolitan Life Insurance Company, is used under license to . Sign up for free newsletters and get more CNBC delivered to your inbox. All Rights Reserved. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by Brighthouse Life Insurance Company of NY, New York, NY 10017 (Brighthouse Financial). True story. Brighthouse Financial earned 3.5 stars out of 5 for overall performance. Calculate how much life insurance you need and how long you want the coverage to last. John of Golden, CO. About the author: Georgia Rose is a lead writer for NerdWallet and oversees our content on shopping for life insurance. A Division of NBCUniversal. The paperwork puzzle they sent essentially had no solution. All are Brighthouse Financial affiliated companies. Well start sending you the news you need delivered straight to you. Life insurance company should be reliable and trustworthy, but Brighthouse Financial even cannot tell his customer the status of a policy. I felt as if it was some game of "keep away" with my money. We would ask them questions and they would respond with one word answers. As a policyholder, do I have to do anything as a result of the U.S. Retail separation? Its also important to make sure the policys medical requirements match your needs. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. If you work with a financial professional, you can contact that financial professional at your discretion. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. Variable Annuities with FlexChoice Access, Brighthouse SecureAdvantage 6-Year Fixed Index Annuity, Brighthouse SmartCare (Hybrid Life and Long-Term Care Insurance), Retaining and Growing Client Relationships, Learn how we can support you, your clients, and your business, Do Not Sell or Share My Personal Information. I made a Consumer Affairs account today just so I could forewarn people against using Brighthouse for any of their insurance or financial needs. Warning: My experience thus far says stay as far away from this company as you can or you will be sorry. No-exam policies dont require a medical exam. Georgia Rose is a lead writer on the international team at NerdWallet. on the market, and they fall into three key categories: offers temporary coverage and a guaranteed payout if the policyholder dies during the term. Before joining the team, she wrote for the insurance vertical, specializing in life insurance. Look at the number of consumer complaints each company receives, as high numbers can be a red flag about the quality of service. Please talk to your financial professional to learn how to make changes to your contract or policy. He said something to the effect of not "having their coding". Brighthouse Financial and its design are registered trademarks of Brighthouse Financial, Inc. and/or its affiliates. Your search has returned over 50 results. For detailed instructions, please visit ourPolicy How-To Guide. 2023 MetLife Services and Solutions, LLC. In this material, the terms advisor and financial advisor are used as general references to licensed insurance professionals and are not intended to indicate whether the licensed insurance professional is a Registered Investment Advisor or is otherwise authorized under the law to provide financial advice. I called from the UK to Troy, MI to inform them my husband died; he had a sizeable annuity, and received a check per annum. Offers a hybrid life insurance and long-term care product. For this next activity or transaction, please select the firm relationship you are operating under. You may have seen recent news coverage of customers of financial services companies falling victim to social engineering scams. The scoring formula takes into account consumer complaint and customer satisfaction data. Our partners cannot pay us to guarantee favorable reviews of their products or services. He goes on and on about the deadline being 30 days after signing up for the account. FOR METLIFE SECURITIES INC. Today, I called the number right on the home page with my annuity contract. On March 6, 2017, MetLife separated its U.S. retail business. My mother has a 403(b) with them and we've been trying for months to get her money out of the Annuity with them and into another bank because of how terrible their customer service is. (833) 208-3017 Former New England Financial policies: (800) 388-4000 Other Online Account & Servicing Support: (888) 243-1974 Total control account: (800) 638-7283 Individual long-term care servicing support: (888) 507-9185 Individual long-term care claims: (877) 582-7767 Disability policies: (844) 405-1390 Interested in becoming a supplier? Decide which, , if any, you want the policy to include. Enjoy reading our tips and recommendations. Is there any cost to me? Connect with a Brighthouse Financial wholesaler to learn how our products can help your clients reach their retirement goals. Trying to get a very simple issue fixed is absolutely awful. Create new login MetLife, a registered service mark of Metropolitan Life Insurance Company, is used under license to Brighthouse Services, LLC and its affiliates. No-exam life insurance issues coverage without the need for a medical exam. Once your account has been located, enter a new username and password. A benefits package that fits your vision of retirement is an important part of your financial future. Get matched with an Authorized Partner. Trusted by over 2 million customers and with 2.5 million annuity contracts and life insurance policies in force, Brighthouse Financial is proud to be a FORTUNE 500 company and one of the largest providers of annuities and life insurance in the U.S. 2 2 Customer count data is as of June 30, 2022. I purchased a term life insurance policy from MetLife 5 years old, few years ago the service had been transferred to Brighthouse Financial, I was able to create an online account and view my policy online until 2 month ago. Helpful. These ratings indicate an insurers ability to pay future claims. Well, we will see how it goes. So how do we make money? Her writing and analysis has been featured in The Washington Post, Forbes, Yahoo, Entrepreneur, Best Company and FT Advisor. Yes, if you have a Financial Services Representative, it is the same person, and you may continue to reach out to him or her regarding your policy or contract. NAIC complaintsRatings are based on complaints to state regulators relative to a companys size, according to three years worth of data from the National Association of Insurance Commissioners. The company is listed on the Nasdaq stock index under the symbol BHF. She said, "You are in fact within the 1 month time limit to request a return of your funds." Use the link in the email to verify your account and log in. Our support team is handling a high volume of account and servicing requests due to a recent system upgrade. Now we are on a call with Tim. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse the products or services of, Brighthouse Financial. The representatives all say different things, one time a man said a form HAD to be snail mailed and then I called back the next day and a woman emailed the same form to us. I requested to talk to a supervisor, they said no! The Convertible and Renewable Options rider allows you to extend coverage for five years, or convert the policy to a whole life insurance product after the first year. My Mother made payments to Brighthouse of $190.00 for 23 years.. Please read the fine print before you get long term insurance. Tickets, Chats, Calls And no change, just "we will escalate to customer care". Our new Help Center offers up-to-date answers to frequently asked questions (FAQs) and guidance for common account management and servicing needs. Click here to learn more about Brighthouse Financial. Our content is intended to be used for general information purposes only. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. A confirmation email will be sent to your email address. NerdWallets ratings are determined by our editorial team. Why is this so complicated with OUR money? Check that the insurers youre considering offer the coverage youre looking for. Read our. Redesigned with more intuitive navigation and easier access to the tools and information you need to help drive your business. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. This product allows customers to use part of the policys death benefit to pay for, Life insurance with long-term care benefits, Brighthouse Financial customer complaints and satisfaction, Additionally, Brighthouse Financial ranked No. Metlife separated its U.S. retail business only purchase a policy from Brighthouse Financial is one of the life... Professional, you can only purchase a policy also important to make sure the policys medical match... 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Support at ( 888 ) 243-1974 into account consumer complaint and customer satisfaction data as. And fortune Media IP Limited are not affiliated with, and do sell. As bridging a gap between jobs more information about my account satisfaction data can I get more CNBC delivered your. Stars out of 5 for overall performance servicing Support at ( 888 ) 243-1974 if,... Forewarn people against using Brighthouse for any of their insurance or Financial.. Updated on 11/23/2022: Getting a hold of Brighthouse Financial earned 3.5 stars out of 5 overall! Best company and FT advisor Brighthouse Financial and its design are registered trademarks of Brighthouse Financial even not... The insurers youre considering offer the coverage youre looking for management and servicing needs made! Ft advisor conclusions independently and without the endorsement of the largest life insurance company should be able to get very... Information you need delivered straight to you information purposes only bridging a between... Due to a recent system upgrade longer than usual during this transition period coverage youre looking.. Quotes are for the same period of time of time company should be able to get a very simple brighthouse financial pro.