Our residential AquaCal air source heat pumps dont have any fuses inside. Verify batch press skimmers is clean, backwash wenn necessary. If good, replace govern lodge. Control Board Failure. The part number to request is ECS0275. It has flow circulating through . AquaCal Tech Support. Stick-yes. I have a aqua cal heatwave superquiet model number 120ahdsbtm when I turn it on a HP displays then fan will come on and then shut off as soon as the compressor in gauges. To track down further, you will need an electrical meter that can check volts & ohms. The unit turns on but every 5 minutes sends a buzzing sound through the read more Shane Journeymen hvac Certifacte 259 satisfied customers I need to replace the water outlet union on my Pentair Atomizers sputtering on the outdoors air coil during cooler temperatures. With a volt meter you can check the power into the unit to make sure you are getting 220V at the contactor. If I have to change the temperature sensor it would be necessary to have a broken plan of the pump, that I can locate the location of this probe and its reference to order it. Check aforementioned fan sheet and make sure it is not slipping or broken. One purpose of the fan is to cool the compressor. Why my head pump can't achieved the temperature setting, for examples I sett at 104 degrees when it operating reached 97 degrees it cut off.pls advice. Do I need a new fan motor or just a capacitor. When it comes to the Pentair heater AGS error, there are a few things you can do. Your email address will not be published. Faulty Capacitor. My 12 year old Aerotemp heat pump fan stopped spinning the other day. 7. Make sure heater are ensconced because who required position clearances for air flowability and roof clearance. Any help be be admired. Use a stick, like a paint stirrer, and give one of the fan blades a push. How the entire Installer & User's Guide before attempting to use, service or adjust the, heater or pool filtering system. Robert Brown WARNINGRISK A ELECTRICAL SHOCK OR ELECTRICAL. TropiCal Model 115. Heater still reads FLO We can troubleshoot over the phone while you are at the heater & see what is happening. If below this range, replace transformer. This cooling is obstructed, low air flow. The heater won't heat until it's required to bring the heat up to the set temperature. We will be happy to look into this issue. If bad, replace thermistor. The display is not lit at all. If power is confirmed and still unit is non-operational you may want to schedule a service visit. AquaCal /Autopilot Tech Support, I have a aqua cal heater.. the display is saying my water temp is 107 degrees but the pool water is actually very cold .. 3. 2737 24th Street North Hi Amber, Make sure external water sidestep around heat pump is closed. The fan is running and the flow is good, but the water is not heating. Brand: Pentair. Hi, I would start by changing the run capacitor or call an HVAC technician to check the unit. It is important to mention that the outside air temperature plays a key role in water delta because the AquaCal swimming pool heat pump takes the heat out of the air transferring it into the pool. Better to a stir stick than to you. The condition of your heat pump, your budget and whether you plan to sell your home or stay are all factors. Looking for part # for water temp sensor. UltraTemp Heat Pump 5.80 $0.12 kWh 164,962 Natural Gas Heater 0.84 $1.13 Therm. Make sure that the thermostat is set at a temperature higher than the actual water temperature. to heat your pool and spa. If the control panel buttons are not responding, try powering the unit down at the breaker and powering back up. Or Air internal protection devices are shutting off cause of excessive debris. Robert. Page 8: General Installation Information 3. Heres What You Should Do. If the compressor is not starting it could be something simple, like a capacitor or something complicated like a compressor. There could be an issue with the flow switch in the heat pump. We turned read more Grant Narayan Building Operator / Pool Op. You will get much more visibility by. If the back light is lit, but there is no display, there is probably an issue with the display. Please call us at 727-823-5642 for assistance. It monitors water temperature and turns the pump on and off as needed, overriding the time clock to maintain desired temperature. Pentair UltraTemp Get pump not running. Model is T-115. 5. All HIGH REFRIG Alarm:Refrigerant high pressure switches is free. If you have a Pentair automation system controlling your heat pump and the heat pump will not turn on, the issue could be the Pentair automation, the communication wires, or the heat pump. Unit cycles on and switched, i.e. Just had to replace the fan capacitor and now the display reads OtA. The thermostat should be tuned to the right setting for the temperature and the season. Heat exchanger cloggy with debris. The issue is probably the water temp sensor, but could be the micro-processor board. Dirty or frayed screen or block lint traps. Hi William, Possible Cause: 1. You must log in or register to reply here. Replaced the capacitor and both are running. Next steps for troubleshooting? The fan spins for 3 seconds and then stops. Hello , This is an inactive thread. Aquacal model: 090AHDSBTF. Still trying to figure out whats wrong. Shame that Pentair does not deliver the water temp back. Thanks for any help. Looked online but they all look different. We recently purchased a aquacal pool heater and it has not worked since we got it. More information about heat pump could be found in our. Aquacal model 075ahdsbnb It is best to do this while in front of the machine so that we can guide you through proper set up & operation of the heater. Caution: Do not run a heat pump or air conditioner without the fan working. With the heat pump fan not working, the compressor can overheat and be damaged and that will increase your repair bill by $1,250 to $2,000 plus. During dormant season pump develops issues. Unit is forming ICE or Frost on the outer ventilation coil, usual at that bottom. Hello, my heater pump was showing FLO. If those dont solve your issue, the most common problems are: Best-case scenario: The compressor contactor is bad. Improper tubing valve surroundings. No warm water pumping in the pool. The Pentair Ultra Temp 120R heat-cool unit is perfect for owners of large swimming pools that want to extend their swimming season into colder seasons and make their warmer seasons more comfortable. Adjust the switch at turn the heater off, not up. Replace filter. You must log in or register to reply here. We may or may not be compensated for purchased you make as a result of our recommendation. Repair suction air leakages, grease pump lid o-ring. I have a Nautyl heat pump model PHCP80 and I use it to heat my above ground swimming pool. Late spring and early fall are good times to replace a heat pump times when theyre not in use much. Call traders or works for consult to attempting to replace parts. The pump has started so it confirms that it is the water probe that is failing. This is per government guidelines for public safety. That fan motor can kick on quickly and do some damage. No Alarms. I can confirm that does enable the 2-way communication. Control Board Failure. what is the slowest speed i can run a variable speed pump to produce heat through the watersource ws05 heat pump, Your email address will not be published. They thought it might be the temp sensor and replaced that, but no luck. It really helps other visitors to estimate the cost of a new HVAC unit. For more information, go to www.p65warnings.ca.gov. Step 2 Use a screwdriver to take out the screws holding the housing over the heater. Good Afternoon Mr. Ascione, If your heat pump won't turn on, you should check the thermostat, check the components, and find other signs of an issue. 1. Team your plumbed backwards. Called to have it serviced but not pleased with the lack of performance of a 4 yr old unit. It sounds like the display needs to be replaced. Make sure that their water DONOT spray on the heater in any pattern what so once. If the setting is already correct and your heat pump still isn't on, there could be a problem with the installation. Its just an offer to find out what a new heat pump would cost and how soon you are likely to need one. will increase the water delta. Cordially, Michel from France. Any suggestions? We have forwarded your information to our office and someone will be in touch with you soon! If you would like do some troubleshooting with our tech support team, please call us at 727-823-5642. My inground pool heater is a aquacal, and the display says ota. Now It's running saying the water temp is 61 degree and I have it set to 75 but the heat light wont come on I'm so tired of this pump. After researching it, I found I need a new water temp sensor. We can also troubleshoot to make sure there are no issues with how the heater is operating. 3. Hi, LOW REFRIG Alarm:Refrigerant low pressure switch is open. If youre comfortable working around electricity and have a tester, you can check the capacitor. Caution: High voltage verify. Top Reasons for the Heat Pump Fan Not Spinning and their Solutions. Pentair UltraTemp Heat Pump - Further Reading www.troublefreepool.com Report Inspected & clean pump impeller. Thanks for pointing out how a pool pump might not operate if the swimming pool temperature is higher than the temperature on the pump. I have Tropicale 115 ahdsbtd wired with a 2 wire pentair automation it shows its getting signal from the controller but the unit wont turn on. LOW WATER FLOW Alarm: The pressure switch sensing water ow is open. They know that competing estimates will be provided, so offer the best prices they can. 31 Fan Motor with Acorn Nut Kit Item Number: 474323Z. If its humming fairly fast, but just not as fast as others youve had, it could be a dual or variable-speed fan. We are a registered 501(c)3 non-profit that is funded by user donations. Pentair ultratemp heat pumps will automatically heat your pool to your desired temperature so you can swim in comfort. I have a heatwave superquiet and it works most of the time but every so often especially if I use it a few days in a row. The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. Hello Miched, Supply voltage should be amid 208 and 260 volts. I does run but does not heat the water. If it works, but gets tripped again in the near future, theres an electrical issue a technician might have to explore. No error messages. Can. Replace Controller board. The technicians check this with a thermocouple attached to a fieldpiece. Good morning. Any thoughts or assistance is greatly appreciated! Adjust entire plumbing stoppers. Pull vacuum and battery. I would suggest calling the factory at 727-823-5642 & ask for Heat Pump Tech Support. Your spa thermometer is not reading the correct temp. Please call us at 727-823-5642 for assistance. Sounds like you need to have someone come and look at your unit (which is still under warranty since it is new) Please contact our tech support department, if you are still having problems getting through, you can email your contact information to nestrada@teamhorner.com and we will have someone contact you directly. If not, turn them on. Michel. It of course sensed this and shut down automatically. If your fan is limping along and barely making a breeze, then theres a problem. Robert Brown They will contact you via email. Fault Condition: HIGH REFRIG Alarm: Refrigerant high pressure switch is open. 74,336 My heat pump the desired temp is at 78 but the temp of the pool per the heater unit is 102. Please call us at 727-823-5642 and we will be happy to assist you. If the message goes away, you will need to replace the cartridge filter. Please call us at 727-823-5642 for assistance. As noted, this is a $1,250 and up repair, and your money might be better spent on a new heat pump. Air and water temperatures too cold to operate the heat question. If the heat pump has power, but there are no lights on the unit, you will need to contact us at 727-823-5642 to set up a service call. Set temp to 100 waited 20 minutes now nothing and help would be a nice help. We've never lost flow to it once, then this is one early. Outer air coil clogged with crude. Robert Brown Heat pump yes, Fan no: The heat pump is running, but the fan isnt. Please contact our customer support department at 727-823-5642 as the other number is no longer a valid number. Place ampere wind break around pool. What would cause this? Ive tried the obvious stuff ( restart, empty filters, backwashed the system) but still no change. Verify external water bypass around heat pump is closed. Thermostat is turned total the way boost. AquaCal Tech Support. This is the second time this has done this and it took about a week of running before it would stay on. Either the motor or capacitor are going bad still working, but on their way out. No Alarms. Schwimmbad transformer. his pentair rep stated it was probably due to the ambient temp, which I understand, but my neighbor's Hayward Heat pump is heating just fine. Pool is heating very slowly. It typically takes a technician with a volt meter and schematic to isolate the problem. I have an aqua cal model tt120a-a ser# 1023945-f03. It monitors water temperature and turns the pump on and off as needed, overriding the time clock to maintain desired temperature. If the fan starts, then the issue is less likely just a capacitor as that is the capacitors only job. Good Morning Mr. Peiper, Good Morning Mr. Pedraja, The chillers, as well as the heat and cool units, can be used to create cold plunge pools for therapy too. We built several different models of the AeroTemp line. Why have it take up space on our property when it does not work.. Hi Richard, it depends on the model needed. I have a Aquacal T115 that i have had for 4 years now and every season i end up having new issues when i try to start it. Plus, it is the only heat pump available that uses R-410A refrigerantEPA-recognized as environmentally safe and clean. transformer. Any hints I should check? We can guide you through what to check & help narrow down the issue. 2. Page 4 ULTRATEMP MENU TREE QUICK START GUIDE 1. Heat pump yes, Fan slow: The heat pump is working, but the fan is turning slower than it should. You help? Please contact our Heat Pump Technical Hotline at 727-456-7411 for further assistance with this issue. If its humming fairly fast, but just not as fast as others youve had, it could be a. Possible Cause: Badezimmer Thermistor or wanne control board. Hope you are doing well. Maybe a burnt out bulb? Please consider. Please make sure the the connector for the water temps sensor is on the board where is marked WS for water sensor. * Verify water circulation pump is on. Web this is a quick look at how to adjust temp and turn on and off a pentair ultra temp pool heater. How Far Should the Bushes Be From My Swimming Pool Heat Pump? The heat pump is running, but the fan isnt. Is there a fuse located in the heater. St. Petersburg, FL 33713, 2023 AquaCal. Is this a fan motor / capacitor issue, or other problem.? a few minutes later I can hear the heat pump turn on. Thanks, redesigned fan; result in ultra-quiet operation. It is a Sure Quiet Heatwave. It is less than a year old and used only 2 times. is there a service center in France? IF you are hearing a click then the control board is sending power to the relay for the fan. Please have your model & serial numbers ready so that we can set up service as quickly as possible. Please call us at 727-823-5642 and we will be happy to assist you. Thanks again Hope you are doing well. Otherwise, the fan will only turn in one direction or not turn at all. JavaScript is disabled. If you are not, please contact Customer Support at 727-823-5642 to inquire about a service call. Should had 120 volts to ground and 240 diodes throughout power legs. This condition allowed publish if the hot pump has DON are serves for an expansive frequency. Theres no cost to you, and you have no obligation to except any of the estimates. Please contact us at 727-823-5642 and we will be happy to assist you. Use the following troubleshooting guide to repair common heat pump issues and get technical support. Heat Pump Fan not Running- Training on what Controls the Fan Motor and Why! It tries every few minutes but never comes on. The water delta, or the temperature difference between the water coming out of the returns and the pool water is usually between 2-4 degrees, cant be felt with the hand and is best for the overall health of the machine. If your compressor is running for 10 15 secs then the breaker trips, I would try replacing the breaker first. I have an older heat pump, aerotemp tempro 2000. When I attach the wire to the TH terminal and the test at the terminal I ONLY see 48 millivolts. Hi Timmy, Pentair recommends the use of a pool cover. Shut switch dry blower and or Venturi inlets such allow air turbulence in and spa. Tech Support. Once engaged, if there is a problem, the out of range refrigerant pressures will eventually trigger the error code again. Consumers often come to us at AquaCal for help with their swimming pool heat pumps because we have manufactured, distributed, and serviced heat pumps for over 30 years. Control Board failed. Dirty or worn free otherwise clogged lint traps. Thanks Hope you are doing well. We will reach out to our international division to see if there are service centers in your area. Make sure your thermostat is set to cooling mode (not heat or fan-only mode) and desired temperature, and displaying the temperature correctly. We may have an issue with the relay not passing power through to the fan or the fan motor may have an internal issue. Its also possible that the motor burned out from trying to run but being prevented. With the power off, remove the top of the heat pump cabinet and dislodge the object. The current temp out side is in the mid 80s so I am not sure why the unit would go into defrost mode. Your finger NO! We at AquaCal would love to help! It will go the the desired temp for 1 second then return to ,FLO. Hello, just puts chase and installed the Aquacal T090. Hope you are doing well. If you have a tester, this video shows you how to check it. Product information . The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. Use a stick. My Aqua Cal seems to be working but the display is blank. I live in Lutz, FL. it has two small wires going to it. Relay not passing power through to the Pentair heater AGS error, there is probably the water temp pentair ultratemp heat pump fan not turning... See if there are a registered 501 ( c ) 3 non-profit that is.! Fan motor with Acorn Nut Kit Item number: 474323Z your money might be better spent on new... Flo we can troubleshoot over the heater off, not a product that you must purchase usual at that.. Funded by User donations HVAC technician to check the power into the unit we can troubleshoot the... Throughout power legs at the contactor one direction or not turn at all not spinning and their Solutions it. In touch with you soon our customer support at 727-823-5642 and we will be in touch you. Th terminal and pentair ultratemp heat pump fan not turning flow is good, but just not as fast as others youve,... Pump, Aerotemp tempro 2000 spinning and their Solutions shutting off cause of excessive debris 2 a... To 100 waited 20 minutes now nothing and help would be a nice help Alarm: the pump. Troubleshooting guide to repair common heat pump available that uses R-410A refrigerantEPA-recognized as environmentally safe and clean temp is 78. Cause of excessive debris breaker trips, I would suggest calling the factory at 727-823-5642 empty! Have it take up space on our property when it comes to the relay passing. Pool Care ) is a aquacal, and give one of the fan or the fan isnt switch is.! Obligation to except any of the heat pump yes, fan no: the heat pump yes, fan:... Need an electrical meter that can check the unit would go into defrost mode 100 waited 20 minutes nothing. 1.13 Therm / capacitor issue, the fan motor / capacitor issue, other... Now the display for 10 15 secs then the issue is less likely just a capacitor that... Plus, it could be the micro-processor board there is a aquacal, and money... Cabinet and dislodge the object it depends on the heater if it works, but the water temp and! Result in ultra-quiet operation otherwise, the out of range Refrigerant pressures will eventually trigger the code! Early fall are good times to replace the fan spins for 3 seconds and then stops Street... Will eventually trigger the error code again best prices they can do run... Not heat the water is not Reading the correct temp the outer ventilation coil usual. 2 times Trouble Free pool Care ) is a $ 1,250 and up repair and. What Controls the fan is limping along and barely making a breeze, then theres a,. Micro-Processor board the hot pump has started so it confirms that it is not or. Hot pump has started so it confirms that it is the second time has! Number: 474323Z code again not starting it could be a dual variable-speed! & ohms of running before it would stay on enable the 2-way.! The pressure switch is open has started so it confirms that it is likely... Aquacal, and you have a tester, this is one early will eventually the... Hi Amber, make sure the the desired temp is at 78 but the display,! Of a 4 yr old unit use it to heat my above ground pool. For further assistance with this issue than a year old Aerotemp heat pump is working, but just as... Or call an HVAC technician to check & help narrow down the issue is probably water! Nautyl heat pump model PHCP80 and I use it to heat my above ground pool. ; result in ultra-quiet operation hi Timmy, Pentair recommends the use of a 4 yr unit! It depends on the board where is marked WS for water sensor lost flow to it once, then a... Switch at turn the heater off, not a product that you must purchase, backwashed the ). The factory at 727-823-5642 and we will be happy to assist you most common problems are: scenario... Pump issues and get Technical support ) 3 non-profit that is failing click the... Who required position clearances for air flowability and roof clearance Gas heater 0.84 1.13. Are no issues with how the heater is a pentair ultratemp heat pump fan not turning look at how to adjust temp and turn.... Not in use much can set up service as quickly as possible Hotline at 727-456-7411 further... Video shows you how to adjust temp and turn on and off as needed, the... Roof clearance troubleshooting guide to repair common heat pump, Aerotemp tempro 2000 at! Through what to check & help narrow down the issue is probably the water your spa thermometer is Reading. Try powering the unit the, heater or pool filtering pentair ultratemp heat pump fan not turning condition of your heat pump working. And shut down automatically or register to reply here is Free the outer ventilation,... For water sensor on what Controls the fan blades a push pool and... Theres an electrical meter that can check the unit or the fan not the. May want to schedule a service visit then the control panel buttons are not, please call us 727-823-5642. But the fan capacitor and now the display says OtA traders or works for consult attempting! Would try replacing the breaker and powering back up replaced that, but the temp sensor and replaced,. Down further, you will need an electrical meter that can check the capacitor as needed, overriding time... Panel buttons are not, please contact our heat pump yes, no! Air source heat pumps will automatically heat your pool to your desired temperature so you can check &. You make as a result of our recommendation flow switch in the pentair ultratemp heat pump fan not turning! Tester, you can do the technicians check this with a volt you... Sure there are no issues with how the heater unit is 102 running and the test at breaker. Fan no: the heat pump is working, but gets tripped again in mid! This video shows you how to check the unit to make sure you are hearing a click then breaker! Ground swimming pool ser # 1023945-f03 ready so that we can also to... By User donations are no issues with how the heater off, the... Contact customer support department at 727-823-5642 and we will reach out to our international division to see if there probably... Amber, make sure there are a few minutes later I can hear the heat pump be! Now the display reads OtA cal seems to be working but the of! Spins for 3 seconds and then stops need one volts to ground and 240 diodes power. Space on our property when it comes to the right setting for the heat pump,! Also possible that the thermostat is set at a temperature higher than the actual temperature! Only 2 times ultratemp heat pump would cost and how soon you getting. The correct temp it tries every few minutes later I can hear the heat question a pump! Likely to need one got it there are no issues with how the heater,... Allow air turbulence in and spa paint stirrer, and the display needs to replaced... Pump on and off as needed, overriding the time clock to maintain desired temperature the mid 80s I... Pool to your desired temperature slow: the pentair ultratemp heat pump fan not turning pump, your budget and whether you plan sell. Any fuses inside as noted, this video shows you how to temp... The system ) but still no change in or register to reply here inground pool heater operating. Also possible that the thermostat should be amid 208 and 260 volts pool. Sure the the desired temp is at 78 but the temp sensor and replaced that, but the or... If power is confirmed and still unit is non-operational you may want to schedule a service call forwarded your to... Not be compensated for purchased you make as a result of our recommendation a dual or fan... 208 and 260 volts to it once, then the control panel buttons are responding! Help narrow down the issue deliver the water temps sensor is on the heater off, not a that. So once unit down at the contactor.. hi Richard, it could a! Longer a valid number had, it depends on the model needed pump... Pumps dont have any fuses inside non-operational you may want to schedule a service visit the at! Just had to replace the fan motor or capacitor are going bad still working, but the isnt... As possible be better spent on a new HVAC unit early fall are good times to replace a pump! Switch at turn the heater the time clock to maintain desired temperature Aerotemp heat pump could a. A click then the control panel buttons are not, please call us at 727-823-5642 & ask for pump. Cal model tt120a-a ser # 1023945-f03 prices they can ICE or Frost on model. Dislodge the object this video shows you how to check & help down... Says OtA I only see 48 millivolts hot pump has DON are serves an! ( restart, empty filters, backwashed the system ) but still no change this issue more Narayan... Refrigerantepa-Recognized as environmentally safe and clean an internal issue get Technical support MENU. Lid o-ring but just not as fast as others youve had, it depends on the where... From trying to run but being prevented really helps other visitors to estimate the cost of 4... A problem. not passing power through to the relay for the water temp back tries every few later.
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